gezenti

Support

Something not working, or a question? Write to us:

Common questions

Why wasn’t my sticker verified?
We check that the photo was taken inside the place’s area. A photo taken from too far away, or whose location can’t be confirmed, doesn’t count. The app shows why and how to try again.
Do photos from my gallery count?
Yes, when the photo’s location is inside the place’s area. Photos without a location don’t count: you can turn on location for photos in your phone’s camera settings.
Can I take photos without signal?
Yes. The photo is saved on your phone and uploads by itself when you’re back online. You’ll find the ones waiting in the Upload queue.
I saw an inappropriate photo or profile.
On a photo, tap Report this photo; on a profile, tap Report in the More options menu. We review reports within 24 hours. The same menu lets you block the person: neither of you will see the other anywhere.
How do I delete my account?
From the app, or by writing to us: How to delete your account